General terms and conditions of business

General Terms and Conditions - 360Football Training GmbH

1. Delivery conditions and shipping costs

The shipping costs listed under “Shipping” apply. The products are usually ready for dispatch within 24 hours. Shipping partner is Swiss Post for Switzerland and Swiss Post or DHL for the EU area.

The shipping costs for Switzerland and Liechtenstein are (for the EU area see shipping ):

  • A-Post (1-2 days) package CHF 10.50 CHF
  • B-Post (2-5 days) package CHF 8.50 CHF
  • Free shipping for orders over 90.00 CHF (with B-Post) or reduced shipping for 6.90 CHF (with A-Post)

2nd order

The presentation of the products in the online shop is not a legally binding application, but rather a non-binding online catalog. An order is considered an offer to the online shop to conclude a contract.

After submitting the order, the customer automatically receives an order confirmation by email. This shows in detail that the order has been received by the online shop. After receiving this confirmation of receipt, the customer can no longer change the orders; the order is legally valid.

The online shop reserves the right to reject orders in whole or in part. In this case, the customer will be informed and any payments already made will be refunded. Further claims are excluded.


2.1 Minimum order value

No minimum order value


2.2 Conclusion of contract

The buyer undertakes to carry out the order on the website under the given conditions.

2.3 Availability

Items available in the shop are constantly compared with our supplier. If a product is no longer available after the contract has been concluded, the customer will receive a credit in the shop or a refund for the unavailable item. The order with the available products remains contractually valid.

2.4 Refunds

Refunds due to a product no longer being available take up to 30 days. If desired, a credit can also be made in the shop where +10% will be credited to you. Refunds must be claimed within 60 days, otherwise only a store credit will be issued instead of an account refund.

2.5 Return Policy

Complaints about defects must be made in writing immediately, but no later than 14 days after receipt of the goods. Returns for exchange or credit can only be accepted if they are in perfect condition and in the original, undamaged packaging. Notifications of defects do not release you from making payment on time. If the buyer proves there is a defect, we will provide a replacement using defect-free goods. Incorrect deliveries do not release the customer from returning the goods complained about postage paid.

2.6 Cancellations

Cancellations must be made within 3 days.

3. Payment

Payment for the goods is made in advance (postal, bank, TWINT, TWINT "pay later", credit card and PayPal). 360Football Training GmbH reserves the right to exclude certain payment methods in individual cases.

Unfortunately, payment by sending cash or checks is not possible. We exclude liability for any losses.

4. Transfer of ownership

Unless the contract provides otherwise, the purchase price is due when ownership of the goods is transferred to the purchaser. The customer has no right to compensation or termination of the contract due to late delivery.


5. Offer and prices

All prices are in Swiss francs (CHF), including VAT. All offers and prices on the website are non-binding and without guarantee. Errors or changes to the goods as well as their information and prices remain reserved.


6. Complaints

Complaints due to defects or incomplete or incorrect delivery must be reported to us in writing immediately, no later than 20 days from the invoice date.

7. Product information

The product descriptions can be viewed in German on every product page in the online shop and are marked with all the necessary information according to LGV. If anything is unclear, the product may not be taken at one's own discretion without an express explanation and explanation from an employee of 360Football Training GmbH or by viewing the respective product information.


8. Disclaimer

All products sold by 360Football Training GmbH are subject to the strictest controls of the respective manufacturer. For this reason, the respective manufacturer is solely liable for the quality of its products. By placing your order, you confirm that 360Football Training GmbH cannot be held liable for any complaints or complications. The customer is solely responsible for correct intake and application as well as compatibility with personal medical conditions.


9. External links and links

This website contains links to third party websites (“external links”). These websites are the responsibility of the respective operators. When the external links were first linked, the provider checked the external content to see whether there were any legal violations. At the time, no legal violations were apparent. The provider has no influence on the current and future design or content of the linked pages. Setting external links does not mean that the provider adopts the content behind the reference or link as its own. It is unreasonable for the provider to constantly monitor these external links without concrete evidence of legal violations. However, if we become aware of legal violations, such external links will be deleted immediately.

In principle, no links to are permitted, or only with the express permission of this website operator.


10. Place of Jurisdiction

Canton of Aargau, Switzerland

Rudolfstetten, January 9th, 2024




Privacy Policy

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Support an up-and-coming startup

Since 2017, we at 360Football have been passionate and dedicated to developing the full potential of every footballer. Our mission is to work with passion every day to optimally promote and support football talent everywhere.

This has enabled 360Football to build an impressive community of over 400,000 dedicated fans who share our passion for football.

Jan und Nic zeigen einem Spieler im Training Trainingsübungen auf einem Tablet

Our history

Since 2019, 360Football has also specialized in tailor-made nutritional supplements for footballers. After finding the optimal supplements was a challenge, we decided to take action ourselves. In collaboration with experts, we developed products with the highest quality, scientific basis and vegan production. Regular checks and external tests ensure the quality of our supplements, while we continually listen to customer feedback and incorporate their suggestions into product development.

Das ganze 360Football Supplements Team im Hintergrund ist sitzend auf zwei Steinbänken zu sehen

The minds behind 360 football

Nic Keller von 360Football als Portrait
Nick Keller

Nic's passion for football began as early as his childhood. He played in various U-level teams, including FC Baden and Team Aargau, and continued his football career in the USA. During his time in the USA, Nic developed a deep interest in individual and athletic training as well as nutrition for football players.

Since 2017, he has been fully committed to the further development of football talent at 360Football. Nic strives to constantly expand his knowledge, which is reflected in various training courses in the sports sector and in his daily work with football professionals and nutrition experts.

360Football-Supplements Gründer Jan Solak im Portrait
Jan Solak

Jan began his football career as an enthusiastic young player in the local village club and was soon discovered in the youth teams of FC Zurich. His talent took him through the competitive teams of FC Aarau, Grasshopper Club Zurich, FC Zurich and FC Baden. Jan took the plunge into men's football at a young age and worked his way up to the first division.

He also recognized his true passion early on: promoting other footballers and supporting them in various areas. Since 2017, Jan at 360Football has focused entirely on optimizing the individual performance of footballers, using his extensive knowledge and experience every day.

Ready, set, power

The founders in action